"Please note that, as stated above, the site, application and services are intended to be used to facilitate travelers and senders connecting and arranging item transportation directly with each other. Airmule cannot and does not control the content contained in any package and the condition, legality or suitability of any items and luggage. Airmule strongly advises each traveler to inspect each item carefully. If a traveler does suspects an item is illicit, do not transport and contact airmule. Airmule is not responsible for and disclaims any and all liability related to any and all available transportation. Accordingly, any inquiries will be made or accepted at the member’s own risk."
I don't know how long that has been there, but it is clear. They are brokers, but don't accept any liability.
"Airmule strongly advises each traveler to inspect each item carefully."
But in their FAQs, they have this:
"Can I inspect the shipments?"
"All travelers have the right to inspect their shipment(s) prior to boarding. However, please note that Airmule manually inspects and verifies each item for safety before traveler handoff."
This is extremely disingenuous of them to have their FAQ essentially contradict their TOS. Honestly sounds like they are deliberately trying to deceive people.
An interesting question is "What did the traveller agree to?" The ToS legalese which says "We have no responsibility" or the FAQ which says they check & validate that the luggage is safe to take.
It sucks that companies can say one thing in the ToS and that overrides the more prominant FAQ.
Even if the travelers inspect the shipments, are they supposed to open every single container/bag inside to ensure that everything's legal? How would common folk know how to tell between heroin and baby powder? What about hidden compartments, sealed containers?
> PLEASE NOTE THAT, AS STATED ABOVE, THE SITE, APPLICATION AND SERVICES ARE INTENDED TO BE USED TO FACILITATE COURIERS PROVIDING SHIPPING SERVICES TO SENDERS. AIRMULE SCREENS AND CERTIFIES ALL THE CONTENTS CONTAINED IN PACKAGES AND THE CONDITION, LEGALITY OR SUITABILITY OF ALL ITEMS AND LUGGAGE. AIRMULE SHALL PROVIDE TO COURIER A MANIFEST INCLUDING PHOTOS, DESCRIPTIONS AND VALUES OF ALL SHIPMENTS. COURIERS ARE WELCOME TO INSPECT ALL SHIPMENTS PRIOR TO TRAVEL. COURIER IS NOT LIABLE FOR THE CONTENTS OF ALL THE ITEMS CONTAINED ON THE MANIFEST.
AIRMULE ONLY CONTRACTS WITH TSA CERTIFIED & KNOWN SHIPPERS.
"Please note that, as stated above, the site, application and services are intended to be used to facilitate travelers and senders connecting and arranging item transportation directly with each other. Airmule cannot and does not control the content contained in any package and the condition, legality or suitability of any items and luggage. Airmule strongly advises each traveler to inspect each item carefully. If a traveler does suspects an item is illicit, do not transport and contact airmule. Airmule is not responsible for and disclaims any and all liability related to any and all available transportation. Accordingly, any inquiries will be made or accepted at the member’s own risk."
I don't know how long that has been there, but it is clear. They are brokers, but don't accept any liability.