<soapbox>
looking at that ticket, the response from google is catastrophic. the guy or gal handling the ticket has no idea about web browsers. the reporter shows up with a complete reproducer and the best google manages is throw clueless screenshots (for a brief fully textual error message no less!) at them? they've already done a bunch of your work for free. get your ass off the heap of money, ffs!
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edit: oh, and i lower my hat to you for coming here and taking the heat. appreciated, having a real person to vent at is so special in the case of google...
To be fair, the screenshot does provide additional info, like the fact that they are using file://.. It's often better to include more in a screenshot than less.
I would imagine that the chromium teams probably gets a lot of tickets. That means they need a lot of bodies to triage them. It's not like any Sr. Dev ist going to be jumping at that job.
edit: oh, and i lower my hat to you for coming here and taking the heat. appreciated, having a real person to vent at is so special in the case of google...