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Good idea, but I'd like to have some more info about what you actually do and how you do it (and what information we need to provide for you). Also, how secure are you? How do you secure my information, where do you store it? Will you use my data for aggregated reports?

Some of the data I want is also very specific to my industry, it would be nice to see some of that industry jargon on your site to know that you get what I want.

There's also lots of competing business intelligence software for various niches, are you trying to be one tool for everyone? Personally, I'd rather use a tool specific to my industry/niche.



Thanks for the feedback - it's helpful to hear reactions about what's most important to add next the site.

We're learning that there are large aspects of the customer retention challenge that are consistent across many types of businesses (e.g. for a retailer, how can I tell if my customer is gone for good or just idle?). Of course, some aspects are unique for each vertical. In those cases, we're exploring how we can supplement existing efforts - some of our beta clients have piped results from our analysis into other tools.




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