> Ditto for when Mrs. Smith thinks she was triple charged by The Googles [..... | Hacker News

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follower on March 8, 2011 | parent | context | favorite | on: Are "teens" born or made? An interesting twist.

> Ditto for when Mrs. Smith thinks she was triple charged by The Googles [...] I should have made that more clear for someone who might only buy one thing online ever.

An intriguing observation, how did you solve the problem?

ajju on March 8, 2011 [–]

Presumably by reassuring the customer, in bold font, on the confirmation page and in the email from him, both of which he controls, that they have only been charged once.

follower on March 9, 2011 | [–]

My understanding is that people don't read--so I would actually be surprised if that was @patio11's solution. :)

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