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Our app costs $18 per month and one of our customers said she could buy only using a PO. So, I told her to use it for free till she finds a way to pay by card. We are likely to gain more by having an enthusiastic user, rather than losing her for the stupid purchasing department.


So sell her an enterprise subscription for $2500/year, with up to 10 logins, and take the PO. Now you have a year to figure out how to make that routine.


Eventually, we should be able to do that. But, that would get into a long approval process right now.


Right now, you're getting 0 from the sale. You can afford to let them take months to pay you.


We have 800+ small businesses as customers. This one is from a large company who don't come in as inbound lead. Don't you think it is better to understand how to work with them rather than hitting a wall with their purchasing department?


Could you just set up a recurring invoice via Stripe so that she doesn't feel like a freeloader?


She said she needs a PO.


Or sell her a lifetime plan of size x that justifies the hassle of dealing with a PO.




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