Is there something I'm missing? They discontinued a service. They're not asking for back compensation from when it was discontinued, only from this point on. So "please stop using our service or start paying" seems like a reasonable request.
I typically expect an "its their buisness, their prerogative" type of response here on HN, how is this situation any different?
Because the notice came by email? I'm sure if the first suportbee heard from them was a cease-and-deist letter in certified mail everyone would (rightfully so) point out that it could have much more easily been solved with a few email explaining the change.
Because the notice didn't come by enough (or good enough) email? I'll give you that it might be worded a bit strong for a second notice, but this is buisness, not a cuddle factory. Is it really worth getting your panties in this big of a bunch?
It is their business and prerogative to charge for access to the widget.
Instead of saying "please stop using our service or start paying" (or face legal consequences), they should have said "please start paying or your widget won't work any more".
That they use legal threats instead of an on/off switch to block access says something about their competence.
I typically expect an "its their buisness, their prerogative" type of response here on HN, how is this situation any different?
Because the notice came by email? I'm sure if the first suportbee heard from them was a cease-and-deist letter in certified mail everyone would (rightfully so) point out that it could have much more easily been solved with a few email explaining the change.
Because the notice didn't come by enough (or good enough) email? I'll give you that it might be worded a bit strong for a second notice, but this is buisness, not a cuddle factory. Is it really worth getting your panties in this big of a bunch?