I'm all for voting with our wallets. Just about the first thing I want to know about a hotel is if it has good wifi. If it doesn't, sorry, I'm checking out. This is especially important on a business trip. I want the wifi to be ubiquitous and built-in to the room charge. If you charge separately for wifi, or if you meter the wifi, you are doing it wrong. You're also pushing people to use their personal wifi. There is no aspect of this that the hotels are going to win until they start taking customer service for tech people seriously.

EDIT: Actually, not only tech people. Normal people probably hate this stuff, too.